Refund policy

DreamWeave par shopping karne ke liye dhanyawad. Hamara maksad aapko best quality 7D bedsheets aur home furnishing products deliver karna hai. Order place karne se pehle kripya hamari refund aur return policy dhyan se padhein:

1. No Return & No Refund Policy (Strict Policy)

Final Sale: Personal hygiene standards aur fabric care guidelines ki wajah se, hamari website par bikne wale sabhi products Final Sale category me aate hain.
Ek baar product deliver hone ke baad hum koi bhi Return ya Monetary Refund accept nahi karte.
"Mind change", "Color preference issue", ya "Size measurement mistake" jaise personal reasons par return ya refund request entertain nahi ki jayegi. Order confirm karne se pehle product dimensions aur specifications dhyan se check kar lein.

2. 100% Prepaid Orders (Payment Terms)

Hamari website par sirf secure Online Payments (Prepaid) accept kiye jaate hain.
Cash on Delivery (COD) uplabdh nahi hai. Payment gateway ke zariye successfully transaction poora hone ke baad hi order processing start hoti hai.

3. Replacement Only (Damaged / Defective Items)

Agar aapko transportation ke dauran damaged, cut/torn, ya galat product deliver hota hai, toh hum sirf aur sirf Replacement provide karte hain (Refund nahi diya jayega):

Time Window: Defective parcel deliver hone ke 48 ghante ke andar humein email ya support par inform karna zaroori hai. 48 ghante ke baad claims accept nahi kiye jayenge.
Mandatory Unboxing Video: Replacement claim karne ke liye ek continuous, unedited parcel unboxing video anivarya (mandatory) hai. Video me parcel ka outer packaging label aur defect clearly visible hona chahiye. Bina clear unboxing video ke replacement process nahi hoga.

4. Order Cancellation

Ek baar order place hone aur payment deduct hone ke baad order cancel nahi kiya ja sakta, kyunki hamara dispatch process automatic system par run hota hai.