Shipping policy

Thank you for shopping at DreamWeave. We are committed to delivering your 7D luxury bedsheets safely, quickly, and securely across India. Please review our shipping policy below before completing your purchase.

1. Order Processing & Dispatch

  • Processing Time: All confirmed prepaid orders are verified, packed, and handed over to our courier partners within 24 to 48 working hours.

  • Prepaid Verification: Because we operate strictly on an online payment model, order processing begins immediately after successful transaction verification.

  • Working Days: Dispatches take place Monday through Saturday, excluding national holidays and Sundays.

2. Delivery Timelines

  • Metro Cities: 3 to 5 business days from dispatch.

  • Rest of India: 5 to 7 business days from dispatch.

  • Note: Delivery timelines are estimates provided by third-party logistics partners. Unforeseen courier delays, regional restrictions, or adverse weather conditions may occasionally cause slight delays.

3. Shipping Charges

  • Pan-India Free Shipping: We offer Free Standard Shipping across India on all orders.

  • No Cash on Delivery (COD): Since we do not offer COD, there are no additional handling fees or hidden checkout charges.

4. Shipment Tracking

  • Once your package has been handed over to the courier, an automated dispatch notification with your Tracking ID / AWB Link will be sent to your registered email and mobile number via SMS/WhatsApp.

  • You can track the progress of your shipment in real time using the courier tracking link.

5. Address Accuracy & Failed Deliveries

  • Customers are requested to ensure that complete address details (including house/flat number, landmark, and valid 6-digit pin code) and an active contact number are entered at checkout.

  • If a package is returned to origin (RTO) due to an incorrect address, non-availability of the recipient, or unreachable phone number, additional reshipping charges will apply for re-dispatch.

6. Damaged or Tampered Parcels

  • If the outer packaging appears torn, open, or severely damaged at the time of delivery, please do not accept the package or record an uninterrupted Parcel Unboxing Video immediately upon receiving it.

  • Report any transit damage to our support team within 48 hours of delivery to be eligible for our free replacement guarantee.

7. Contact Support

For shipping status inquiries or logistics assistance, please get in touch: